We aim to post your hamper or hampers within 48 hours of receiving the order which means that delivery should be between 5 and 7 days of the order being placed. Parcels are sent by ‘signed for’ delivery.
In exceptional circumstances however it could take up to 5 days to post your order which means delivery could be up to 10 days.
In addition, coming up to the Christmas period delivery times can take longer so if you are wanting an order delivered in time for Christmas we would appreciate receiving it by the 14th December.
Arthur (the Managing Dog and Canine Executive Officer) also likes to go on a 2 week holiday each year. During this time orders will not be posted until his return but we will make it clear on the home page of www.justrewardpethampers.co.uk if we are coming close to one of these times.
All Hampers are sent insured so if an item goes missing or arrives damaged you can be sent replacements of the missing or damaged items at no cost to you, though if damaged we will need photographs emailing to us of the affected items within 5 days of the hamper being received.
If you have not received your item 14 days after order please email firstname.lastname@example.org
Unfortunately due to the cost and complications of international delivery we can only deliver to the UK- sorry.
We accept VISA, MASTECARD and PayPal as methods of payment.
Postage is Free.
If you run any sort of dog club, dog shows, are a dog groomer etc please get in touch with us as we would be very willing to give you a mention via Arthur’s Just Reward Pet Hampers twitter and facebook pages. Please also follow us or become our friend via these mediums. You can contact us via email on email@example.com
If you have any questions please email firstname.lastname@example.org. We would love to hear from you.